{"id":9176,"date":"2026-10-20T17:12:24","date_gmt":"2026-10-20T20:12:24","guid":{"rendered":"https:\/\/ieg.com.br\/blog\/?p=9176"},"modified":"2026-10-21T12:10:06","modified_gmt":"2026-10-21T15:10:06","slug":"technology-evolution-conference-2026-inovacao-e-tecnologia-para-cscs","status":"publish","type":"post","link":"https:\/\/ieg.com.br\/blog\/technology-evolution-conference-2026-inovacao-e-tecnologia-para-cscs\/","title":{"rendered":"Technology Evolution Conference 2026: inova\u00e7\u00e3o e tecnologia para CSCs"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A evolu\u00e7\u00e3o da tecnologia est\u00e1 transformando a forma como os <strong>Centros de Servi\u00e7os Compartilhados (CSCs)<\/strong> operam, tomam decis\u00f5es e se relacionam com o neg\u00f3cio. <a href=\"https:\/\/ieg.com.br\/blog\/automacao-nos-cscs-avanca-em-areas-criticas-como-fiscal-rh-e-ti\/\">Automa\u00e7\u00e3o<\/a>, intelig\u00eancia artificial e novos modelos de atua\u00e7\u00e3o j\u00e1 fazem parte das discuss\u00f5es estrat\u00e9gicas das opera\u00e7\u00f5es que buscam mais efici\u00eancia, agilidade e gera\u00e7\u00e3o de valor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c9 nesse cen\u00e1rio que acontece o <strong>Technology Evolution Conference 2026<\/strong>, evento do IEG em <strong>inova\u00e7\u00e3o e<\/strong> <strong>tecnologia para o mercado de Servi\u00e7os Compartilhados<\/strong>, com uma vis\u00e3o de neg\u00f3cios e uma abordagem pr\u00e1tica sobre os principais desafios e oportunidades dos CSCs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Em sua <strong>8\u00aa edi\u00e7\u00e3o<\/strong>, o TEC reunir\u00e1 profissionais e lideran\u00e7as do mercado para discutir como a tecnologia est\u00e1 transformando as opera\u00e7\u00f5es e redefinindo o futuro dos Centros de Servi\u00e7os Compartilhados.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O evento ser\u00e1 realizado em <strong>18 de novembro, das 14h \u00e0s 18h15, online e ao vivo<\/strong>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Tecnologia e inova\u00e7\u00e3o ganham espa\u00e7o na estrat\u00e9gia dos CSCs<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A transforma\u00e7\u00e3o digital dos <a href=\"https:\/\/ieg.com.br\/blog\/o-que-e-um-csc-como-funciona-beneficios-e-evolucao-do-modelo\/\">Centros de Servi\u00e7os Compartilhados<\/a> deixou de estar restrita \u00e0 ado\u00e7\u00e3o de novas ferramentas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hoje, a discuss\u00e3o envolve como utilizar tecnologia para <strong>automatizar atividades, ampliar a capacidade anal\u00edtica, acelerar decis\u00f5es e tornar as opera\u00e7\u00f5es mais inteligentes e eficientes<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Com o avan\u00e7o da <a href=\"https:\/\/ieg.com.br\/blog\/como-esta-o-uso-da-inteligencia-artificial-nos-cscs-brasileiros-ia-nos-cscs-avanca-mas-integracao-aos-processos-ainda-e-um-desafio\/\">intelig\u00eancia artificial<\/a>, essa evolu\u00e7\u00e3o ganha uma nova dimens\u00e3o. Os CSCs come\u00e7am a avaliar n\u00e3o apenas quais atividades podem ser automatizadas, mas at\u00e9 que ponto seus processos est\u00e3o preparados para operar com n\u00edveis cada vez maiores de autonomia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Essa reflex\u00e3o est\u00e1 diretamente relacionada ao tema escolhido para o TEC 2026:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Do Chamado \u00e0 A\u00e7\u00e3o Aut\u00f4noma: Onde seu CSC est\u00e1?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Da resposta reativa \u00e0 antecipa\u00e7\u00e3o de demandas, a <strong>intelig\u00eancia artificial nos CSCs<\/strong> come\u00e7a a mudar a l\u00f3gica de funcionamento das opera\u00e7\u00f5es.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O desafio passa a ser compreender at\u00e9 que ponto cada organiza\u00e7\u00e3o est\u00e1 preparada para avan\u00e7ar da automa\u00e7\u00e3o tradicional para modelos mais aut\u00f4nomos, capazes de <strong>analisar informa\u00e7\u00f5es, apoiar decis\u00f5es e executar a\u00e7\u00f5es com menor necessidade de interven\u00e7\u00e3o<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Da automa\u00e7\u00e3o \u00e0 atua\u00e7\u00e3o mais aut\u00f4noma<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A automa\u00e7\u00e3o j\u00e1 faz parte da realidade de muitos Centros de Servi\u00e7os Compartilhados. Entretanto, o avan\u00e7o das novas tecnologias amplia as possibilidades.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Uma opera\u00e7\u00e3o pode evoluir de <a href=\"https:\/\/ieg.com.br\/blog\/da-ia-generativa-aos-agentes-o-que-muda-nos-processos-e-nas-equipes-do-csc\/\">processos<\/a> essencialmente reativos para modelos capazes de identificar padr\u00f5es, sinalizar riscos, antecipar demandas e apoiar decis\u00f5es antes mesmo que determinados problemas se concretizem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Esse movimento traz novas quest\u00f5es para as lideran\u00e7as dos CSCs:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Como integrar intelig\u00eancia artificial aos processos existentes? Quais atividades est\u00e3o preparadas para n\u00edveis maiores de autonomia? Como equilibrar tecnologia, governan\u00e7a e tomada de decis\u00e3o? E qual ser\u00e1 o papel dos profissionais em opera\u00e7\u00f5es cada vez mais digitais?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00e3o discuss\u00f5es como essas que tornam a agenda de <strong>tecnologia em Servi\u00e7os Compartilhados<\/strong> cada vez mais estrat\u00e9gica.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>O que esperar do Technology Evolution Conference 2026?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">O TEC busca aproximar as tend\u00eancias tecnol\u00f3gicas da realidade dos Centros de Servi\u00e7os Compartilhados.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mais do que apresentar novas tecnologias, a proposta \u00e9 discutir <strong>como essas inova\u00e7\u00f5es podem ser aplicadas aos desafios reais das opera\u00e7\u00f5es<\/strong>, considerando seus impactos em processos, pessoas, gest\u00e3o e tomada de decis\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ao longo do evento, l\u00edderes e especialistas do mercado se reunir\u00e3o para compartilhar <strong>cases, tend\u00eancias e diferentes perspectivas sobre os caminhos da inova\u00e7\u00e3o nos CSCs<\/strong>, ampliando a reflex\u00e3o sobre o est\u00e1gio atual das opera\u00e7\u00f5es e os pr\u00f3ximos passos dessa transforma\u00e7\u00e3o.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Por que acompanhar as discuss\u00f5es sobre tecnologia nos CSCs?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A velocidade das mudan\u00e7as tecnol\u00f3gicas exige que os Centros de Servi\u00e7os Compartilhados revisem continuamente seus modelos de atua\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o se trata apenas de acompanhar novas ferramentas. \u00c9 necess\u00e1rio avaliar onde a tecnologia realmente pode gerar valor, quais processos precisam ser redesenhados e como preparar as equipes para trabalhar em um ambiente com automa\u00e7\u00e3o e intelig\u00eancia artificial cada vez mais presentes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Eventos especializados como o <strong>Technology Evolution Conference<\/strong> criam um espa\u00e7o para ampliar repert\u00f3rio, conhecer experi\u00eancias de mercado e comparar diferentes caminhos de transforma\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para lideran\u00e7as e profissionais de CSC, essa troca contribui para uma discuss\u00e3o mais estruturada sobre <strong>inova\u00e7\u00e3o, intelig\u00eancia artificial, automa\u00e7\u00e3o e evolu\u00e7\u00e3o operacional<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Participe do Technology Evolution Conference 2026<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">O <strong>Technology Evolution Conference 2026<\/strong> acontece no dia <strong>18 de novembro, das 14h \u00e0s 18h15, online e ao vivo<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se o seu CSC est\u00e1 buscando entender como tecnologia, intelig\u00eancia artificial e novos modelos de automa\u00e7\u00e3o podem impactar os pr\u00f3ximos passos da opera\u00e7\u00e3o, o TEC 2026 \u00e9 uma oportunidade para acompanhar essa discuss\u00e3o junto ao mercado.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Conhe\u00e7a o evento, confira as informa\u00e7\u00f5es da edi\u00e7\u00e3o de 2026 e saiba como participar.<\/strong> <a href=\"https:\/\/materiais.ieg.com.br\/im-tec-2026\">Acesse a p\u00e1gina do Technology Evolution Conference 2026<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A evolu\u00e7\u00e3o da tecnologia est\u00e1 transformando a forma como os Centros de Servi\u00e7os Compartilhados (CSCs) operam, tomam decis\u00f5es e se relacionam com o neg\u00f3cio. Automa\u00e7\u00e3o, intelig\u00eancia artificial e novos modelos de atua\u00e7\u00e3o j\u00e1 fazem parte das discuss\u00f5es estrat\u00e9gicas das opera\u00e7\u00f5es que buscam mais efici\u00eancia, agilidade e gera\u00e7\u00e3o de valor. \u00c9 nesse cen\u00e1rio que acontece o [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":9185,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9176","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-servicos-compartilhados"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IEG Connection | Technology Evolution Conference 2026: inova\u00e7\u00e3o e tecnologia para CSCs<\/title>\n<meta name=\"description\" content=\"Conhe\u00e7a o Technology Evolution 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