{"id":7919,"date":"2024-01-18T15:11:55","date_gmt":"2024-01-18T18:11:55","guid":{"rendered":"https:\/\/ieg.com.br\/blog\/?p=7919"},"modified":"2024-01-18T15:11:56","modified_gmt":"2024-01-18T18:11:56","slug":"benchmark-em-csc","status":"publish","type":"post","link":"https:\/\/ieg.com.br\/blog\/benchmark-em-csc\/","title":{"rendered":"Benchmark em CSC ajuda a Ra\u00edzen a alcan\u00e7ar seus objetivos"},"content":{"rendered":"\n

A Ra\u00edzen, empresa brasileira l\u00edder no setor de energia renov\u00e1vel que atua na produ\u00e7\u00e3o de etanol, a\u00e7\u00facar e bioenergia, participa desde 2012 do Benchmark em CSC do IEG<\/a>.<\/p>\n\n\n

\n
\"\"<\/a>
Fonte: Ra\u00edzen.<\/figcaption><\/figure>\n<\/div>\n\n\n

Em 2011, a Ra\u00edzen criou o seu Centro de Servi\u00e7os Compartilhados<\/a> com o objetivo de centralizar e facilitar a opera\u00e7\u00e3o de processos administrativos comuns \u00e0s empresas do grupo. O CSC est\u00e1 localizado em Piracicaba, interior de S\u00e3o Paulo, e possui mais 4 mil colaboradores que suportam os neg\u00f3cios da empresa por meio de diversas \u00e1reas, como Financeiro, Fiscal, Contabilidade, RH, TI, Facilities, Jur\u00eddico, Log\u00edstica e SAC.<\/p>\n\n\n\n

Inicialmente, a ades\u00e3o da organiza\u00e7\u00e3o se deu com o objetivo de comparar-se com outros Centros de Servi\u00e7os Compartilhados brasileiros e identificar oportunidades em rela\u00e7\u00e3o ao mercado.<\/p>\n\n\n\n

Desde o in\u00edcio dessa parceria, foram realizados diversos estudos, eventos, grupos de discuss\u00e3o e diferentes iniciativas focadas em gerar e difundir conhecimento sobre as diversas estruturas dos CSCs, principalmente, no que toca a boas pr\u00e1ticas, n\u00edvel de maturidade em gest\u00e3o, qualidade do servi\u00e7o oferecido e custo operacional de processos.<\/p>\n\n\n\n

A empresa, desde ent\u00e3o, tem continuamente colhido resultados positivos, o que a posicionou entre as tr\u00eas melhores no ranking global da pesquisa conduzida pelo IEG em 2023:<\/p>\n\n\n

\n
\"\"<\/a>
Fonte: IEG\/Ra\u00edzen.<\/figcaption><\/figure>\n<\/div>\n\n\n

A \u00e1rea de Dados dos CSCs desempenham papel fundamental na pesquisa anual feita pelo IEG, coletando e validando informa\u00e7\u00f5es antes do envio.<\/p>\n\n\n\n

Os resultados fornecidos s\u00e3o usados para analisar e priorizar a evolu\u00e7\u00e3o das empresas, considerando n\u00e3o s\u00f3 o Benchmark, mas tamb\u00e9m a satisfa\u00e7\u00e3o dos clientes do Centros de Servi\u00e7os Compartilhados e horas extras dos colaboradores.<\/p>\n\n\n\n

Participar da pesquisa n\u00e3o s\u00f3 alimenta discuss\u00f5es sobre melhorias, mas tamb\u00e9m orienta investimentos estrat\u00e9gicos. L\u00edderes dos CSCs<\/a> s\u00e3o desafiados a buscar evolu\u00e7\u00e3o constante, implementando planos de a\u00e7\u00e3o para otimizar a efici\u00eancia operacional.<\/p>\n\n\n\n

\u201cSer um centro de excel\u00eancia em solu\u00e7\u00f5es compartilhadas com atua\u00e7\u00e3o global e parte integrante da estrat\u00e9gia dos neg\u00f3cios \u00e9 a vis\u00e3o do nosso CSC. O IEG \u00e9 um parceiro estrat\u00e9gico fundamental para alcan\u00e7armos nossos objetivos\u201d afirma Marcus Lima, Diretor de Servi\u00e7os Compartilhados da Ra\u00edzen.<\/p>\n\n\n\n

Esta vis\u00e3o compartilhada destaca a parceria entre a Ra\u00edzen e o IEG como uma colabora\u00e7\u00e3o estrat\u00e9gica. A busca cont\u00ednua por aprimoramento e efici\u00eancia n\u00e3o apenas solidifica a reputa\u00e7\u00e3o da Ra\u00edzen como l\u00edder no mercado, mas tamb\u00e9m destaca a relev\u00e2ncia do Benchmark em CSC do IEG como uma ferramenta valiosa para impulsionar a evolu\u00e7\u00e3o positiva dos Servi\u00e7os Compartilhados no Brasil.<\/p>\n\n\n\n

Quer saber mais sobre a parceria Ra\u00edzen e IEG no Benchmark em CSC? Leia aqui<\/strong><\/a> <\/a>o case completo.<\/p>\n\n\n\n

H\u00e1 15 anos o IEG realiza a Pesquisa Benchmark em CSC, com o objetivo de analisar as estruturas dos Centros de Servi\u00e7os Compartilhados no que tange a Custo de Opera\u00e7\u00e3o de Processos, Grau de maturidade em gest\u00e3o considerando boas pr\u00e1ticas e N\u00edvel de servi\u00e7o prestado. Com a Pesquisa, as empresas conseguem identificar as oportunidades de melhoria e as direciona na melhor tomada de decis\u00e3o. <\/em>Conhe\u00e7a a Pesquisa: Benchmark em CSC<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

A Ra\u00edzen, empresa brasileira l\u00edder no setor de energia renov\u00e1vel que atua na produ\u00e7\u00e3o de etanol, a\u00e7\u00facar e bioenergia, participa desde 2012 do Benchmark em CSC do IEG. Em 2011, a Ra\u00edzen criou o seu Centro de Servi\u00e7os Compartilhados com o objetivo de centralizar e facilitar a opera\u00e7\u00e3o de processos administrativos comuns \u00e0s empresas do […]<\/p>\n","protected":false},"author":1,"featured_media":7920,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[99,102,148,188,215,216],"class_list":["post-7919","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-servicos-compartilhados","tag-csc","tag-ieg","tag-servicos-compartilhados","tag-benchmark-em-csc","tag-raizen","tag-benchmark"],"acf":[],"yoast_head":"\nIEG Connection | Benchmark em CSC ajuda a Ra\u00edzen a alcan\u00e7ar seus objetivos<\/title>\n<meta name=\"description\" content=\"A Ra\u00edzen, empresa brasileira, l\u00edder no setor de energia renov\u00e1vel, participa desde 2012 do Benchmark em CSC do IEG.\" \/>\n<meta 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