{"id":5280,"date":"2019-09-23T15:44:12","date_gmt":"2019-09-23T18:44:12","guid":{"rendered":"https:\/\/ssconnection.com.br\/?p=5280"},"modified":"2020-12-03T16:58:16","modified_gmt":"2020-12-03T19:58:16","slug":"excelencia-operacional-nos-cscs","status":"publish","type":"post","link":"https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/","title":{"rendered":"Excel\u00eancia Operacional nos CSCs, qual o escopo da \u00e1rea?"},"content":{"rendered":"<p>Existe uma \u00e1rea focada em excel\u00eancia operacional e melhoria de processos em seu CSC?<br \/>\n<img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-6087 size-full\" src=\"https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2019\/09\/Excelencia-operacional-Infografico-v5-278x1024-1.png\" alt=\"\" width=\"278\" height=\"1024\" \/><img decoding=\"async\" class=\"wp-image-5281 alignleft\" src=\"https:\/\/ssconnection.com.br\/wp-content\/uploads\/2019\/09\/Infogr\u00e1fico-v5-278x1024.png\" alt=\"\" width=\"500\" height=\"1840\" srcset=\"https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2019\/09\/Infogr\u00e1fico-v5-278x1024.png 278w, https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2019\/09\/Infogr\u00e1fico-v5-768x2826.png 768w, https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2019\/09\/Infogr\u00e1fico-v5-133x490.png 133w, https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2019\/09\/Infogr\u00e1fico-v5-54x200.png 54w, https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2019\/09\/Infogr\u00e1fico-v5-200x736.png 200w, https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2019\/09\/Infogr\u00e1fico-v5.png 1443w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Existe uma \u00e1rea focada em excel\u00eancia operacional e melhoria de processos em seu CSC?<\/p>\n","protected":false},"author":1,"featured_media":5748,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"image","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5280","post","type-post","status-publish","format-image","has-post-thumbnail","hentry","category-servicos-compartilhados","post_format-post-format-image"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IEG Connection | Excel\u00eancia Operacional nos CSCs, qual o escopo da \u00e1rea?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IEG Connection | Excel\u00eancia Operacional nos CSCs, qual o escopo da \u00e1rea?\" \/>\n<meta property=\"og:description\" content=\"Existe uma \u00e1rea focada em excel\u00eancia operacional e melhoria de processos em seu CSC?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/\" \/>\n<meta property=\"og:site_name\" content=\"IEG Connection\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/IEG.Brasil\" \/>\n<meta property=\"article:published_time\" content=\"2019-09-23T18:44:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-12-03T19:58:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2019\/09\/Excelencia-Operacional-nos-CSCs.png\" \/>\n\t<meta property=\"og:image:width\" content=\"213\" \/>\n\t<meta property=\"og:image:height\" content=\"215\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Reda\u00e7\u00e3o IEG\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Reda\u00e7\u00e3o IEG\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/excelencia-operacional-nos-cscs\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/excelencia-operacional-nos-cscs\\\/\"},\"author\":{\"name\":\"Reda\u00e7\u00e3o IEG\",\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/#\\\/schema\\\/person\\\/4c2d72ddde770e48c4e179425ccc9dd5\"},\"headline\":\"Excel\u00eancia Operacional nos CSCs, qual o escopo da \u00e1rea?\",\"datePublished\":\"2019-09-23T18:44:12+00:00\",\"dateModified\":\"2020-12-03T19:58:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/excelencia-operacional-nos-cscs\\\/\"},\"wordCount\":25,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/excelencia-operacional-nos-cscs\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/09\\\/Excelencia-Operacional-nos-CSCs.png\",\"articleSection\":[\"Servi\u00e7os Compartilhados\"],\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/ieg.com.br\\\/blog\\\/excelencia-operacional-nos-cscs\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/excelencia-operacional-nos-cscs\\\/\",\"url\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/excelencia-operacional-nos-cscs\\\/\",\"name\":\"IEG Connection | Excel\u00eancia Operacional nos CSCs, qual o escopo da \u00e1rea?\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/excelencia-operacional-nos-cscs\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/excelencia-operacional-nos-cscs\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/09\\\/Excelencia-Operacional-nos-CSCs.png\",\"datePublished\":\"2019-09-23T18:44:12+00:00\",\"dateModified\":\"2020-12-03T19:58:16+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/excelencia-operacional-nos-cscs\\\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ieg.com.br\\\/blog\\\/excelencia-operacional-nos-cscs\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/excelencia-operacional-nos-cscs\\\/#primaryimage\",\"url\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/09\\\/Excelencia-Operacional-nos-CSCs.png\",\"contentUrl\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/09\\\/Excelencia-Operacional-nos-CSCs.png\",\"width\":213,\"height\":215},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/excelencia-operacional-nos-cscs\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Excel\u00eancia Operacional nos CSCs, qual o escopo da \u00e1rea?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/\",\"name\":\"IEG Connection\",\"description\":\"O IEG \u00e9 uma empresa que elabora solu\u00e7\u00f5es de ensino, pesquisa e consultoria em gest\u00e3o de forma integrada e complementar para voc\u00ea e para a sua organiza\u00e7\u00e3o.\",\"publisher\":{\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/#organization\",\"name\":\"IEG\",\"url\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/ieg-blog-logo.png\",\"contentUrl\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/ieg-blog-logo.png\",\"width\":310,\"height\":126,\"caption\":\"IEG\"},\"image\":{\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/IEG.Brasil\",\"https:\\\/\\\/www.instagram.com\\\/ieg.brasil\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/ieg-instituto-de-engenharia-de-gestao\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCFEkxPdX86l8xWwV73kxJyA\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/#\\\/schema\\\/person\\\/4c2d72ddde770e48c4e179425ccc9dd5\",\"name\":\"Reda\u00e7\u00e3o IEG\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/logo-IEG-para-blog_Prancheta-1-96x96.png\",\"url\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/logo-IEG-para-blog_Prancheta-1-96x96.png\",\"contentUrl\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/logo-IEG-para-blog_Prancheta-1-96x96.png\",\"caption\":\"Reda\u00e7\u00e3o IEG\"},\"description\":\"O IEG \u00e9 uma empresa que elabora solu\u00e7\u00f5es de ensino, pesquisa e consultoria em gest\u00e3o de forma integrada e complementar para voc\u00ea e para a sua organiza\u00e7\u00e3o.\",\"sameAs\":[\"https:\\\/\\\/ieg.com.br\\\/blog\"],\"url\":\"https:\\\/\\\/ieg.com.br\\\/blog\\\/author\\\/admin\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"IEG Connection | Excel\u00eancia Operacional nos CSCs, qual o escopo da \u00e1rea?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/","og_locale":"pt_BR","og_type":"article","og_title":"IEG Connection | Excel\u00eancia Operacional nos CSCs, qual o escopo da \u00e1rea?","og_description":"Existe uma \u00e1rea focada em excel\u00eancia operacional e melhoria de processos em seu CSC?","og_url":"https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/","og_site_name":"IEG Connection","article_publisher":"https:\/\/www.facebook.com\/IEG.Brasil","article_published_time":"2019-09-23T18:44:12+00:00","article_modified_time":"2020-12-03T19:58:16+00:00","og_image":[{"width":213,"height":215,"url":"https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2019\/09\/Excelencia-Operacional-nos-CSCs.png","type":"image\/png"}],"author":"Reda\u00e7\u00e3o IEG","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"Reda\u00e7\u00e3o IEG"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/#article","isPartOf":{"@id":"https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/"},"author":{"name":"Reda\u00e7\u00e3o IEG","@id":"https:\/\/ieg.com.br\/blog\/#\/schema\/person\/4c2d72ddde770e48c4e179425ccc9dd5"},"headline":"Excel\u00eancia Operacional nos CSCs, qual o escopo da \u00e1rea?","datePublished":"2019-09-23T18:44:12+00:00","dateModified":"2020-12-03T19:58:16+00:00","mainEntityOfPage":{"@id":"https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/"},"wordCount":25,"commentCount":0,"publisher":{"@id":"https:\/\/ieg.com.br\/blog\/#organization"},"image":{"@id":"https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/#primaryimage"},"thumbnailUrl":"https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2019\/09\/Excelencia-Operacional-nos-CSCs.png","articleSection":["Servi\u00e7os Compartilhados"],"inLanguage":"pt-BR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/","url":"https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/","name":"IEG Connection | Excel\u00eancia Operacional nos CSCs, qual o escopo da \u00e1rea?","isPartOf":{"@id":"https:\/\/ieg.com.br\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/#primaryimage"},"image":{"@id":"https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/#primaryimage"},"thumbnailUrl":"https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2019\/09\/Excelencia-Operacional-nos-CSCs.png","datePublished":"2019-09-23T18:44:12+00:00","dateModified":"2020-12-03T19:58:16+00:00","breadcrumb":{"@id":"https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/"]}]},{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/#primaryimage","url":"https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2019\/09\/Excelencia-Operacional-nos-CSCs.png","contentUrl":"https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2019\/09\/Excelencia-Operacional-nos-CSCs.png","width":213,"height":215},{"@type":"BreadcrumbList","@id":"https:\/\/ieg.com.br\/blog\/excelencia-operacional-nos-cscs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/ieg.com.br\/blog\/"},{"@type":"ListItem","position":2,"name":"Excel\u00eancia Operacional nos CSCs, qual o escopo da \u00e1rea?"}]},{"@type":"WebSite","@id":"https:\/\/ieg.com.br\/blog\/#website","url":"https:\/\/ieg.com.br\/blog\/","name":"IEG Connection","description":"O IEG \u00e9 uma empresa que elabora solu\u00e7\u00f5es de ensino, pesquisa e consultoria em gest\u00e3o de forma integrada e complementar para voc\u00ea e para a sua organiza\u00e7\u00e3o.","publisher":{"@id":"https:\/\/ieg.com.br\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ieg.com.br\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Organization","@id":"https:\/\/ieg.com.br\/blog\/#organization","name":"IEG","url":"https:\/\/ieg.com.br\/blog\/","logo":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/ieg.com.br\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2021\/02\/ieg-blog-logo.png","contentUrl":"https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2021\/02\/ieg-blog-logo.png","width":310,"height":126,"caption":"IEG"},"image":{"@id":"https:\/\/ieg.com.br\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/IEG.Brasil","https:\/\/www.instagram.com\/ieg.brasil\/","https:\/\/www.linkedin.com\/company\/ieg-instituto-de-engenharia-de-gestao\/","https:\/\/www.youtube.com\/channel\/UCFEkxPdX86l8xWwV73kxJyA"]},{"@type":"Person","@id":"https:\/\/ieg.com.br\/blog\/#\/schema\/person\/4c2d72ddde770e48c4e179425ccc9dd5","name":"Reda\u00e7\u00e3o IEG","image":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2023\/04\/logo-IEG-para-blog_Prancheta-1-96x96.png","url":"https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2023\/04\/logo-IEG-para-blog_Prancheta-1-96x96.png","contentUrl":"https:\/\/ieg.com.br\/blog\/wp-content\/uploads\/2023\/04\/logo-IEG-para-blog_Prancheta-1-96x96.png","caption":"Reda\u00e7\u00e3o IEG"},"description":"O IEG \u00e9 uma empresa que elabora solu\u00e7\u00f5es de ensino, pesquisa e consultoria em gest\u00e3o de forma integrada e complementar para voc\u00ea e para a sua organiza\u00e7\u00e3o.","sameAs":["https:\/\/ieg.com.br\/blog"],"url":"https:\/\/ieg.com.br\/blog\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/ieg.com.br\/blog\/wp-json\/wp\/v2\/posts\/5280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ieg.com.br\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ieg.com.br\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ieg.com.br\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ieg.com.br\/blog\/wp-json\/wp\/v2\/comments?post=5280"}],"version-history":[{"count":7,"href":"https:\/\/ieg.com.br\/blog\/wp-json\/wp\/v2\/posts\/5280\/revisions"}],"predecessor-version":[{"id":6237,"href":"https:\/\/ieg.com.br\/blog\/wp-json\/wp\/v2\/posts\/5280\/revisions\/6237"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ieg.com.br\/blog\/wp-json\/wp\/v2\/media\/5748"}],"wp:attachment":[{"href":"https:\/\/ieg.com.br\/blog\/wp-json\/wp\/v2\/media?parent=5280"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ieg.com.br\/blog\/wp-json\/wp\/v2\/categories?post=5280"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ieg.com.br\/blog\/wp-json\/wp\/v2\/tags?post=5280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}