{"id":2239,"date":"2017-08-28T14:45:48","date_gmt":"2017-08-28T17:45:48","guid":{"rendered":"https:\/\/ssconnection.com.br\/?p=2239"},"modified":"2017-08-28T14:45:48","modified_gmt":"2017-08-28T17:45:48","slug":"aumento-do-escopo-da-central-de-atendimento","status":"publish","type":"post","link":"https:\/\/ieg.com.br\/blog\/aumento-do-escopo-da-central-de-atendimento\/","title":{"rendered":"Aumento do escopo da Central de Atendimento"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]A Central de Atendimento \u00e9 uma pr\u00e1tica comum no modelo de Servi\u00e7os Compartilhados e, principalmente nas empresas que possuem CSC recente, o escopo da Central tende a aumentar com a absor\u00e7\u00e3o de novas c\u00e9lulas de processos.<span style=\"color: #000000;\">\u00a0Confira abaixo\u00a0algumas estat\u00edsticas relacionadas \u00e0 incorpora\u00e7\u00e3o de novos atendimentos \u00e0 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