“Talking about people management means talking about people, mentality, vitality, action and pro-action. People Management is one of the areas that has most undergone changes and transformations over these past years, and (…) has been responsible for the excellence of successful organizations and the investment of intellectual capital that symbolizes, more than anything, the importance of the human factor even during the Era of Information.” (Idalberto Chiavenato)
This excerpt, taken from the book entitled People Management, by Chiavenato, clearly indicates the importance given to people at companies. The company-employee relationship has shown that these agents are increasingly interdependent, since human intellectual capital is the main factor responsible for the activities performed at the organizations. People are the ones who promote the prosperity or decadence of an institution and they are the ones who generate innovations, disseminate knowledge and create methods so that companies can progress in today’s competitive market.
However, what do these people need to do after all to develop professionally and contribute toward a company’s growth? It is well known that human beings inherently detain Knowledge, Skills and Attitudes (KSA ideogram) in order to perform different daily activities, and things are no different in the corporate environment. These three pillars, when consolidated, form the competencies that allow people to achieve professional differentiation. When well managed, these individuals act as the gears for the machine called the company.